" On your wedding day, you should look like you, at your most beautiful!"... 
BRIDAL HAIR CONSULTATION
On your initial Bridal Hair Consultation, we will have a look at your hair and discuss your ideas about how you would love to see your hair look. We can then work out how to transform you into the most beautiful version of yourself - creating gorgeous hair that will compliment your make up and wedding dress perfectly. You can relax knowing that you will be taken care of and will receive the best possible guidance and advice.
Bridal hair is individual to every woman. We all like different styles and have different needs, but in our experience, most brides have key things in common. They want to have a Bridal Hairstyle that is more special than how they wear their hair day to day, they want a style that will 'stay put' withstanding the demands of a wedding day and that will compliment all the other aspects of their bridal look. Having the same person do your bridal make-up and hair logistically makes things more straightforward. The Make My Day team can ensure one compliment the other - although it's not essential if you just want one or the other.
BRIDAL Hair TRIAL
A Bridal Hair Trial is an essential part of your wedding prep. It allows you to explore your ideas about how you want to look. It is an exciting moment for any bride to see our combined ideas come to life. Your bridal hair trial gives us time to establish what it is you want and need. Some brides have a clear idea of how they want to look, so are likely to only need one trial. Many brides, however, want to experiment with different bridal looks, often needing more than one trial.
Your bridal hair trial usually lasts approx. 1/1.5 hours. During this time your artist team member will create one bridal look. Please be aware on the day if you wish to make the trial longer than 1.5 hours every 30 minutes thereafter is chargeable. Having a bridal hair trial means you can then relax: we have your bridal look perfected saving you time and worry on your wedding morning. All that is then left to do on your big day is recreate that perfect look.
On your trial, it is preferable for you do not have freshly washed hair because hair that has just been washed is generally more fly away, which makes styling harder. We have lots of products to make your hair look as fresh as a daisy. If you do however want to wash your hair on the day of your trial please just be aware it may affect how we style your hair and its finished look.
TERMS & CONDITIONS
RESPONSIBILITY OF THE CLIENT
BRIDAL TRIAL
Trials are priced in accordance with the time taken to complete the bridal look. Clients will be made aware how much time is needed for their trial in advance. Any delay in time due to the client will result in further charges, as explained at the time of booking. It is the client's responsibility to make sure they arrive on time for their appointments. Arriving late may result in losing the appointment. Trials are paid in full, in advance and are non-refundable.
THE WEDDING DAY
On the wedding day, It is the client’s responsibility to ensure that the timings specified for the hair and make up are met. In the event of a delay caused by the bridal party, completion of the hair and makeup will be at Make My Day's discretion. Any party members that don't adhere to the specified timings, causing delays, may result in their make-up and hair being forfeited.
To carry out our work to the best of our ability we will need natural light, adequate space and we may also need seating to accommodate more than one member of the bridal party at a time. We may also need plug sockets for any electrical appliances and work surfaces to place our kit.
Information about any allergies and/or skin complaints (etc) in the bridal party is ultimately down to the client to provide prior to the wedding. If any treatments cannot be carried out on the day due to allergies that were not mentioned prior, there will be no refund.
Abusive behaviour will NOT be tolerated.
EXCLUSIVITY
Make My Day will not automatically guarantee exclusivity for your wedding day unless this is specified and agreed prior to the wedding date. Not having exclusivity may affect the timings for your styling, however, we will always allow plenty of time for your booking. It just means as mentioned before timings must be adhered to so not to delay any other booking thereafter.
An exclusivity fee can be arranged to secure your artist for the day.
PHOTOGRAPHY
The client must agree to let Make My Day use their wedding photography on our social media, website and potentially promotional material unless otherwise specified prior to booking. We expect all clients to let us take photos of our work on the wedding day. Photos of the wedding prep may be shared on our social media during the wedding morning, photos of the bridal party will be shared within 24 hours of the wedding day, but not before the wedding ceremony. The client must let us know at the time of the trial if she if not happy for the trial pictures to be shared immediately after the trial.
TRAVEL
If you require your artist/s to travel to either a trial or on your wedding day this will automatically incur extra costs. A standard charge of 60p per mile applies. A minimum mileage charge of £20 will be applied to any distance less than 20 miles. There will be additional costs if you require your artist/s to stay overnight or travel prior to the wedding day. We recommend booking over night accomodation for any wedding that starts before 6.30am, or that requires long distance travel before 6.30am. Travel time for long journeys may also be taken into consideration on peak days and months especially and will result in a call out fee being added to the booking, this is usually charged at £50 per hour of travel.
PAYMENT
Please be aware payments for wedding trials are required in advance. To provisionally book your wedding day before you have had your trial, there will be a holding fee, which can later be deducted from your invoice on confirmation of your booking. The holding fee otherwise is non-refundable. Once your booking is confirmed we require 50% of the booking in advance as a deposit, and any remaining balance must be paid in full 3 months prior to your wedding. For weddings, during peak months (May-Sept) We may ask you to pay your balance for the day in FULL on confirmation of your booking. A minimum booking fee of £450 may apply to smaller weddings. The total value of the quote agreed must be honoured by the client regardless of final numbers.
CANCELLATIONS
Bridal trials cancelled less than 48 hours prior to the scheduled appointment will not be refunded.
Bridal trials cancelled more than 48 hours prior to your appointment are rebooked at our discretion.
Weddings cancelled less than 3 months prior to wedding date will not be refunded.
Cancellations more than 3 months prior to your wedding will be refunded, minus your non-refundable 50% deposit and any costs incurred on our part to cater for your wedding day. If you fail to meet your payment deadlines this will result in your wedding being removed from the diary immediately and any deposit payments already made are non-refundable.
UNFORESEEN CIRCUMSTANCES
Make My Day does not accept responsibility for any circumstances beyond the control of the company in the run-up or on the day of a wedding. This includes serious illness, hospitalisation, bereavement, accidents and emergencies. We have never had to let a bride down on her wedding day but both parties must understand that there are some unforeseen circumstances that simply can not be accounted for. Should the worst case scenario happen ie artist serious illness on the day of the wedding, the client will receive a refund of 50%. Other unforeseen circumstances include a change in staff ie if we have a team member leave employment with us then this will result in your wedding artist being replaced.
Thank you for your understanding.